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How to transfer money from M-Pesa to KCB account

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KCB is known to be the preferred provider of financial solutions in Africa with a global reach. KCB strives to drive efficiency while growing market share.

In this post, we look at how to transfer money from M-Pesa to a KCB account. You can either do this using the M-PESA app or through an M-Benki account.

If you prefer to use an M-Benki account, you will need to open an M-Benki account first.

How To Transfer Money From M-PESA To a KCB Account

How to transfer from M-PESA to KCB account
  1. Go to your M-PESA menu,
  2. Choose Lipa na M-PESA,
  3. Enter the PayBill number 522522,
  4. Enter the KCB account number you are transferring money to and the amount
  5. To send money, enter your M-Pesa PIN and confirm.

Sending Money From M-Pesa To KCB Charges

For all deposits made via Mpesa to KCB, there is no charge from KCB. Sending money through Safaricom M-Pesa, however, will incur a fee. Moreover, the charges below are applicable:

  1. Dialing on to KCB Mobi Bank via USSD is charged by your mobile phone subscriber. Safaricom subscribers pay Kshs. 2.
  2. Balance enquiry is charged at Kshs. 33
  3. Mini statement is charged at Kshs. 33
  4. Forex rates are free.
  5. Airtime purchase for own phone and other phones is free
  6. M-Pesa transfer from KCB account to M-PESA is Kshs. 55
  7. Mobi Loan and Kopa Bill Loan are charged an interest of 6%
  8. Salary Advance is charged an interest rate of 8% per month.

Opening a KCB M-Benki Account 

You can open an M-Benki account by taking the following steps ;

  1. Navigate to the M-Pesa menu on your phone toolkit, if you are not a customer of KCB bank 
  2. Choose payment services, then pay the bill. Put KCB paybill number 522522 in when prompted with a business number. 
  3. Select the account, then enter “ID” accompanied by your ID number in the format ID23456789. 
  4. Indicate the amount of money that you intend to deposit.
  5.  Upon completion, enter your M-Pesa PIN to authorize the transaction 
  6. A short message with your user ID and your personal identification number will be sent to you with a second message containing your M-Benki account number. 

How To Open a KCB M-BENKI Account Through M-Pesa

  1. Go to the M-PESA menu
  2. Choose Lipa na M-PESA
  3. Select Paybill and enter Paybill number 522522
  4. Under Account, type ID(No Space) and your National ID Number e.g ID123456789
  5. Enter the amount to deposit, and your M-Pesa PIN.
  6. You will receive two SMSs, one with your KCB M-BENKI Account number and the other with your temporary PIN.

Note: You can deposit money to KCB through Mpesa without paying transaction charges. You will need to open a KCB M-Benki account to do this. 

Benefits Of M-Benki

M-Benki offers users several benefits. You can do the following with M-Benki:

  1. It is possible to transfer money to other KCB banks 
  2. There are banks other than KCB where you can move your funds 
  3. Money can be deposited into and withdrawn from M-Pesa
  4.  No matter what network you use, you can easily buy credit.

Note: Existing clients can register for M-Benki at their nearest KCB bank. 

How To Withdraw Cash With a KCB M-Benki Account 

If your ATM card has expired or you have forgotten it somewhere you don’t need to worry. You can withdraw cash at the nearest KCB ATM by using ‘555555’ as the agent number. 

How To withdraw Money From KCB To M-Pesa account 

Here is a comprehensive guideline on how to transfer your funds from KCB to M-Pesa. They are:

  1. To start a transaction, dial *522# in your phone and enter your M-Benki secret PIN
  2.  Select MyKash from the pop-up menu, then M-Pesa.
  3. M-Pesa grants multiple choices to send money, either to your phone or any other 
  4. As you proceed, enter any amount you wish to transfer, provided it does not exceed fifty Kenyan shillings or KSh. seventy thousand. 
  5. When you enter an amount, the system displays the cost of the transaction along with the amount you entered 
  6. Accept and complete the transaction if all is well
  7.  The amount deposited to your account will be notified to you via SMS. 

How To Purchase Airtime Via KCB App

  1. Open the KCB App icon
  2. Select Transact
  3. Choose Airtime
  4. You can purchase your phone or pick a recipient from the contact list

KCB M-Pesa Contacts Kenya Commercial 

In case you want to reach M-Benki client mind centers, apply the following contact information. 

  1. Short Message: 22522 
  2. Mobile: 0732 187000 or 0711 087000 
  3. Facebook: KCB Bank Group and 
  4. Twitter: KCBgroup 

Conclusion 

The mobile money transfer industry is a fast-growing service industry in Kenya. Given its mobility and adaptability, several banks, like KCB, have adopted the concept. It is now possible to transfer funds from M-Pesa to KCB

See also: Recovering loans and Credit note